In the bottom right corner of every page of my.scouting.org there is a new Chatbot feature. Currently this Bot can help with forgotten passwords, YPT verification, and YPT documentation. If that doesn’t help, please send an email to:
and be sure to include the following information for the record that needs updating.:
Our Office and Retail hours change occasionally. Follow this link to view our Current Business Hours.
1714 Everett Street
Alameda, CA 94501 | (510) 965-5631
1955 West Texas St. Suite 1
Fairfield, CA 94533 | (925) 674-6166
500 Contra Costa Blvd, Suite K2
Pleasant Hill, CA 94523 | (925) 674-8500
6601 Owens Drive, Suite 100
Pleasanton, CA 94588 | (925) 674-6100
First, try to connect the Scout and counselor in Scoutbook. If that is successful, the counselor is registered and qualified. If unsuccessful, go to the counselor’s home council and search for their Advancement Administrators. Most will have an email address for either the Council Advancement Committee or Professional Advisor. Send an email asking if the counselor has been registered and qualified for the merit badge(s) in question and the status of their Youth Protection Training. Ask California councils if the counselor has completed AB506 training and LiveScan. The unit leader’s “blue card” signature verifies their counselor credentials verification.
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Order of the Arrow
