In the bottom right corner of every page of my.scouting.org there is a new Chatbot feature. Currently this Bot can help with forgotten passwords, YPT verification, and YPT documentation. If that doesn’t help, please send an email to:
and be sure to include the following information for the record that needs updating.:
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First, try to connect the Scout and counselor in Scoutbook. If that is successful, the counselor is registered and qualified. If unsuccessful, go to the counselor’s home council and search for their Advancement Administrators. Most will have an email address for either the Council Advancement Committee or Professional Advisor. Send an email asking if the counselor has been registered and qualified for the merit badge(s) in question and the status of their Youth Protection Training. Ask California councils if the counselor has completed AB506 training and LiveScan. The unit leader’s “blue card” signature verifies their counselor credentials verification.
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