Follow the link to view a Scoutmaster explaining the basics of Scoutbook in a 55 minute video. There are some specific references to a District & Troop but that should not detract from the essential content.
Follow the link to view a Scoutmaster led, 47 minute video explaining how to use Scoutbook for setting up, tracking, and approving Merit Badges.
Follow the link to view a Scoutmaster led 15 minute video explaining how to work on a Merit badge using Scoutbook.
Follow the instructions in this video to edit a Scout’s Time in position. This affects how a Scout’s record shows on an Eagle Scout Rank Application form.
For questions not covered by the items on this page, these are volunteers who will help you find answers. Click the link to send an email with your query. It’s helpful (but not required) if you include your District, Unit Type, and Unit Number.
Something not working in Scoutbook. Click HERE for solutions to some common problems and a way to access further help.
Still doing your advancement with pen and paper or using a 3rd party tracking system? Here is where you get your advancement added, If it works. If it doesn’t, click HERE
Where did the activity logs go? They are in internet advancement and if you are having trouble with them we can help. Click HERE
Having Your Pin set allows prospective Scouts to find your unit. Having a problem setting it up? Click HERE
We’re working on more Help topics!
Our Office and Retail hours change occasionally. Follow this link to view our Current Business Hours.
1714 Everett Street
Alameda, CA 94501 | (510) 965-5631
1955 West Texas St. Suite 1
Fairfield, CA 94533 | (925) 674-6166
500 Contra Costa Blvd, Suite K2
Pleasant Hill, CA 94523 | (925) 674-8500
6601 Owens Drive, Suite 100
Pleasanton, CA 94588 | (925) 674-6100
First, try to connect the Scout and counselor in Scoutbook. If that is successful, the counselor is registered and qualified. If unsuccessful, go to the counselor’s home council and search for their Advancement Administrators. Most will have an email address for either the Council Advancement Committee or Professional Advisor. Send an email asking if the counselor has been registered and qualified for the merit badge(s) in question and the status of their Youth Protection Training. Ask California councils if the counselor has completed AB506 training and LiveScan. The unit leader’s “blue card” signature verifies their counselor credentials verification.
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